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Frequently Asked Questions

Everything You Need to Know About Professional Card Encapsulation

Pricing & Service

Trading card encapsulation in protective holder showing professional slabbing process with crystal-clear tamper-proof case and secure sealing
How much does card encapsulation cost? +

Our pricing varies based on the service level and volume of cards you're submitting. We offer competitive rates starting at affordable prices for individual collectors, with significant bulk discounts available for dealers and businesses. Please contact our customer care team at [email protected] for a detailed pricing quote based on your specific needs.

Do you offer bulk or volume discounts? +

Yes! We understand that card shops, dealers, and serious collectors often need to submit multiple cards. We offer attractive bulk pricing tiers that significantly reduce the per-card cost as your submission volume increases. Our SoloEncapsulation™ program is specifically designed for businesses looking to start their own grading service with minimal startup investment.

What's included in the encapsulation service? +

Each encapsulation service includes:

  • Professional verification and inspection of your card
  • Custom label creation with your card details
  • High-quality, crystal-clear protective case
  • Secure sealing to prevent tampering
  • Return shipping in protective packaging
Is there a minimum number of cards I need to submit? +

No, we welcome submissions of any size! Whether you have a single prized card or a collection of hundreds, we're here to help protect your valuable trading cards with the same level of care and attention to detail.

Turnaround Time & Process

Professional card reception and secure logging system for card encapsulation service with detailed inventory tracking
What is your typical turnaround time? +

Our standard turnaround time is approximately 5 business days from the date we receive your cards. This includes the complete process of reception, verification, label creation, encapsulation, and shipping back to you. Please note that during peak seasons or high-volume periods, turnaround times may be slightly longer.

Do you offer expedited or rush services? +

Yes, we understand that sometimes you need your cards back quickly for sales, shows, or special occasions. Contact us directly to inquire about rush service options and associated fees. We'll do our best to accommodate your timeline while maintaining our quality standards.

How will I know when my cards are received and when they're ready? +

We provide email notifications at key stages of your submission. You'll receive confirmation when we receive your package, when your cards enter the encapsulation process, and when they're shipped back to you with tracking information. We're committed to keeping you informed every step of the way.

Card Types & Conditions

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What types of cards do you accept? +

We accept a wide variety of trading cards including:

If you have a unique or unusual card type, please contact us to confirm we can accommodate it.

Do you encapsulate vintage cards from the 1950s-1980s? +

Absolutely! We encapsulate cards from all eras, including vintage cards. We understand the unique characteristics and common condition issues of vintage cards and handle them accordingly.

Will you encapsulate damaged or low-grade cards? +

Yes, we encapsulate cards in all conditions. Even if your card has significant wear or damage, professional encapsulation can still protect it from further deterioration and present it in the best possible way.

Do you authenticate autographed cards? +

At this time, we focus on card encapsulation. We do not provide autograph authentication services. We recommend using a specialized autograph authentication service before submitting signed cards for encapsulation.

Secure card packaging and shipping with tracking for professional encapsulation service ensuring safe delivery of graded trading cards

Shipping & Insurance

How should I ship my cards to you safely? +

To ensure your cards arrive safely:

  • Place each card in a penny sleeve and then a top loader or card saver
  • Wrap cards securely with bubble wrap or packing material
  • Use a sturdy box with adequate padding on all sides
  • Include a detailed submission form with your contact information
  • Consider using tracking and insurance for valuable cards

Detailed shipping instructions will be provided when you initiate your submission.

Do you recommend insurance for shipping? +

Yes, we strongly recommend insuring your shipment, especially for valuable cards. While we take every precaution to protect your cards once they arrive, we cannot control what happens during transit. Insurance provides peace of mind and financial protection if something goes wrong during shipping.

Are my cards insured while in your possession? +

Yes, your cards are protected while in our facility. We maintain comprehensive insurance coverage and employ strict security protocols to safeguard all submissions. We treat every card with the utmost care as if it were our own.

Custom card label creation process for SoloEncapsulation program showing professional design and printing for personalized grading business branding Custom trading card encapsulation with custom labels for artists and creators showing three label design options for unique card presentation

SoloEncapsulation™ Program

What is the SoloEncapsulation™ program? +

SoloEncapsulation™ is our unique program designed for entrepreneurs who want to start their own card grading business. You grade the cards yourself using your own standards and brand, create custom labels, and send them to us for professional encapsulation. This allows you to launch a grading service with minimal startup costs while leveraging our expertise in secure, high-quality encapsulation.

How does the custom label process work? +

For custom labels, you provide us with your design specifications and we'll work with you to create labels that match your brand identity. You can choose from our standard label template with your logo, or design a completely custom label. We offer three art label options for custom card makers, allowing you to create a unique look that sets your cards apart.

What file format should custom labels be submitted in? +

We accept custom label designs in high-resolution PDF, PNG, or AI (Adobe Illustrator) format. Specific dimension requirements and design guidelines will be provided when you enroll in the SoloEncapsulation™ program. Our team is here to help ensure your labels look perfect.

General Questions

Do I need to create an account to submit cards? +

Currently, submissions are processed through direct communication with our team. Simply contact us at [email protected] to begin your submission. We'll guide you through the entire process and provide all necessary forms and instructions.

What payment methods do you accept? +

We accept all major credit cards, PayPal, and other secure payment methods. Payment details and options will be discussed when you submit your cards and receive your quote.

Are your cases tamper-proof? +

Yes, our encapsulation cases are designed with security in mind. Once sealed, the cases cannot be opened without visible evidence of tampering. This protects the card's condition and gives you and future buyers confidence in the card's authenticity.

How long do the encapsulated cases last? +

Our encapsulation cases are made from archival-quality materials designed to protect your cards for a lifetime. The crystal-clear cases are UV-resistant and will not yellow or degrade over time, ensuring your valuable cards remain in pristine condition for generations to come.

Ready to Protect Your Cards?

Get started with professional encapsulation today

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